Online Shopping Assistance

Online Shopping Assistance

Introduction :

With the development of today's technology, there are differences in many areas we encounter in our lives. While these differences bring convenience, they also bring some difficulties. Technology has spread to almost every sector. Although technology is trying to make people's lives simpler and easier, but it may take time to perceive the complex systems in technology and to get used to those complex systems. We live in an era that allows people to be constantly open to innovations, but as always, it can be difficult to adapt to innovations, and finding solutions that can help people in such difficult situations can accelerate the adaptation process of people. One of the most common areas of technology used in our daily lives is online shopping. People now buy the things they want to buy online with the help of bank cards. The middle-aged and elderly population in general, including the region I live in, have difficulties in using the internet. How many times have your mother, father, uncle, grandfather or aunt asked you to shop for them, especially when they want to shop online?
I have witnessed many times that middle-aged and elderly people seek help from others when they want to shop online. The purpose of Online Shopping Assistance will be to help people who have difficulties in online shopping.

How it will work ?
First of all, there will be a physical place to contact customers. People will come to the agency's location, just as if they were shopping in a store. They will inform the agency's employees about what they want to buy, and they will be informed in detail about anything they want to buy. For the operation of the system, digital softwares (computers, etc.) will be used and there will be employees who can use digital softwares. Employees will need to be capable of keeping up with the advancement of technology. It will be mandatory for the employees to have online shopping experience and to know the local language and English. One of the biggest goals of this trade is to provide trust to people who cannot trust online shopping, and to make people who do not have debit cards to shop easily buy anything they want from the internet. Customers will have the opportunity to shop online from the region they want, and customers will be able to shop online from within the country or abroad. Our agency will also investigate the tax to be paid for the goods to be purchased from abroad and inform the customers about it. This is a very important issue in online shopping. I had made purchases from abroad and paid a large amount of tax money because I did not know how much tax should be paid for orders from abroad. In order for customers not to encounter with this kind of problems, our agency will conduct detailed research and customers will be informed before the order is placed. Our agency will not only be content with online shopping, it will also be able to assist different problems brought by technology. Today, university enrollment is done online, and this is a very complex situation. I and many students I have witnessed around me have difficulties in registering to the university online. When I registered for the first time at the university, I had a hard time enrolling because the online registration process was quite complicated. I've seen many students like me have problems with this. I have witnessed that many people do not know how to check-in for the plane tickets they buy, or I have witnessed that people cannot enroll in online courses because they cannot solve the registration procedures on the internet. Our agency will provide services so that people do not face with this kind of problems problems. The new generation will have information about these issues in the future, but our agency will constantly follow the technological systems that will develop in the future and will serve people who will have difficulties at that time. This trade agency is recommended for use in countries that are technologically backward and have a low education rate. The Online Shopping Assistance agency will have the ability to shop according to customers' wishes. For example, when they want to buy a certain product, it will be possible to find and buy this product by the agency or to buy it from the site they found with the help of the agency. One of the biggest goals of this trade is to give people confidence and enable them to shop online. In particular, there are products with higher prices than their quality on the Internet. In order to prevent this, there will be sites that are trusted according to the category of need to be received. A training course will be offered to people who will apply for a job in the agency, and after the training course is over, jobs will be given according to the capacity of the employees. Each employee will be responsible for different categories, for example, some employees will only be responsible for the footwear industry, some employees will be responsible for technological products, etc.

Payments :
First of all, when the company is established, it is necessary to research to which company category the company will enter according to the country to be opened, and to have the budget requested by the state for the opening of the company. Payment for products will be made from the company's budget or from the customer's card. If the customer does not have a debit card to shop online, the product will be paid from the company's budget and the customer will be able to pay the amount paid for the product to the company in cash. A commission of 15% will be charged on the first purchase and a membership card will be presented to customers. A 10% commission will be taken from the customer for other purchases made with this membership card. The fee for the membership card will be 5 euros. In addition, 5-10% commission will be charged from the stores according to the category of the product purchased, since we recommend customers to buy from those stores we have an agreement with. One of the important factors is that as long as the products are taken from the stores by us, the return time of the products will be requested to be extended, so that if the customers are not satisfied with the product they bought, they will have enough time to return the product. Orders will be made to the home or company according to the person's request.

Advertisement :
Social media will be used to get the agency to be recognized and known. In addition, banners describing the services to be offered by the agency will be hung in certain and central places of the city, and these regions will be markets, markets, cafes, hospitals and schools from a strategic point of view.